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Next Day Delivery

Treat yourself sooner! we offer Next Business Day Delivery on eligible orders placed before 12pm midday AEST, Monday to Friday (excluding public holidays).

- Orders are dispatched daily.
- Next Business Day Delivery: Available on orders placed before 12pm midday AEST, Monday to Friday (excluding public holidays).
- Delivery within Australia typically takes 2–5 business days (remote areas may take longer).
-Tracking details will be provided via email once your order has been dispatched.

Please note: Delivery timeframes may vary depending on your location and courier services.

Free Shipping

- We offer free standard shipping Australia-wide on all orders over $100 AUD.
- No coupon code needed — free shipping is automatically applied at checkout when your order total reaches $100 or more.
- Orders under $100 will be charged a flat-rate shipping fee based on parcel size and delivery location.
- All orders are sent in discreet, unbranded packaging for your privacy.
- Tracking details will be provided via email once your order has been dispatched.

Enjoy peace of mind with easy, hassle-free delivery straight to your door.

Returns

We want you to feel confident shopping with Love Aura. If something isn’t right, we’re here to help.

Returns and refunds are available in the following situations:

- The product was damaged in transit

- The product arrived within 90 days of its expiration date

- The product has a major fault or is unsuitable for its intended purpose


Claims must be made within 12 months of purchase with proof of purchase from Love Aura. Refunds will be processed back to your original payment method. If a replacement is available, we are happy to offer that option first.

Please note, we are unable to accept returns if:

- The product was not purchased from Love Aura

- The claim is made more than 12 months after purchase

- The product has been used or opened, unless faulty

To request a return or for any questions, please contact our customer service team. We’re here to make things right.

Secure Payment Methods

Your privacy and security are important to us. Love Aura offers a range of trusted payment options so you can shop with confidence.

Available payment methods:

- Credit and debit cards including Visa, Mastercard and American Express

- PayPal

- Afterpay

- Zip Pay

- Bank transfer

- Apple Pay and Google Pay where available

All transactions are encrypted and securely processed. Your personal information and payment details are always protected when you shop with us.

If you have any questions about payment options, feel free to reach out to our team.

Buy Now, Pay Later

Love Aura offers flexible payment options so you can enjoy your purchase now and pay later.

Choose from:

- Afterpay: pay in four interest-free instalments, every two weeks

- Zip Pay: flexible payments with the choice of weekly, fortnightly, or monthly repayments

Simply select your preferred option at checkout. Approval is quick and easy with no hidden fees when payments are made on time. Buy now, pay later and treat yourself on your terms.