Shipping policy
Shipping Policy – Love Aura
At Love Aura, we pride ourselves on delivering your orders promptly, securely, and discreetly across Australia.
Shipping Rates
Shipping fees are calculated at checkout based on the size of your order and your delivery location.
We offer free standard shipping for orders over $100 within Australia.
Express shipping is available. Orders placed before midday (AEST) are eligible for same-day dispatch with express shipping. Orders placed after midday will be dispatched the following business day.
Dispatch and Delivery Times
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Orders are dispatched daily, Monday to Friday.
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Tracking details will be sent via email once your order has been shipped.
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Standard delivery within Australia typically takes 2–5 business days.
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Delivery times to remote and regional areas may vary.
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Express shipping orders generally arrive within 1–2 business days in metropolitan areas.
Discreet Packaging
All orders are securely packed in plain, unmarked packaging to protect your privacy. No reference to Love Aura or the contents will appear on the packaging.
Shipping Carriers
We use trusted courier services and Australia Post to ensure your order arrives safely and on time.
Delivery Issues
If you experience any issues with your delivery or your parcel has not arrived within the expected timeframe, please contact our customer service team with your order number and tracking information for assistance.
Contact Us
If you have any questions regarding shipping, please contact us at:
hello@loveaura.com.au