Terms of service
Terms and Conditions – Love Aura
Welcome to Love Aura
These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Love Aura, you agree to these terms. Please read them carefully.
1. General
Love Aura is an online store providing products related to sexual wellness, intimacy, and personal care. All purchases made through this website are subject to the following Terms and Conditions, our Privacy Policy, and any other relevant policies.
We reserve the right to amend these terms at any time without notice. By continuing to use the website, you agree to the updated terms.
2. Eligibility
You must be at least 18 years of age to access and purchase from Love Aura.
3. Product Information
All product descriptions, images, and prices are provided in good faith. We strive for accuracy but cannot guarantee that all information is error-free. Product colours and appearances may vary slightly due to screen settings and manufacturing variations.
4. Pricing and Payments
All prices are listed in Australian Dollars (AUD) and include GST where applicable.
We accept secure payment methods including credit cards, debit cards, PayPal, Afterpay, and Zip Pay.
Full payment must be received before orders are dispatched.
5. Shipping and Delivery
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Free shipping is available for orders over $100 within Australia.
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Express shipping is available for an additional cost and is offered for orders placed before midday (AEST) on business days. Orders placed after midday will be dispatched the next business day.
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Delivery times may vary depending on your location. We are not responsible for postal delays once the order is dispatched.
6. Discreet Packaging
All orders are shipped in plain, unmarked packaging to ensure privacy.
7. Returns and Refunds
Due to the intimate nature of our products, we are unable to accept returns for change of mind.
If your item is faulty or damaged upon arrival, please contact us within 7 days of delivery. Faulty items will be replaced or refunded in accordance with Australian Consumer Law.
8. Order Cancellations
If you need to cancel your order, please contact us as soon as possible. Once an order has been dispatched, it cannot be cancelled.
9. Intellectual Property
All content on the Love Aura website, including images, logos, product descriptions, and design, remains the property of Love Aura and may not be copied, reproduced, or used without written permission.
10. Liability
Love Aura is not liable for any loss or damage arising directly or indirectly from the use of our products or website.
Always read product instructions carefully. Consult a healthcare professional if you have concerns regarding product suitability.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
12. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be handled in accordance with Australian law.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at: